Sales Associate (17) - Full-time / Part-time

At American Natural, our people are our brand. We strive to inspire and cultivate our Hosts to communicate our vision to deliver the best fueling experience in the country. Our team at American Natural believes that energy -through food and fuel- should be an experience worthy of the utility it provides.

We call our team members Hosts. This is because whether we are preparing a freshly made sandwich or salad, checking our customers out at the register, or helping them with questions at the fuel pump, hospitality comes first. Each day, our Hosts prepare our locally crafted menu, help guests navigate our unique coffee, snack, and beverage choices, including local, allergen-friendly, and other eating lifestyle alternatives. Our Hosts provide a welcoming environment so that our guests feel that American Natural is their place to come together, relax, work, and hang out while they eat or drink.  As an ambassador of American Natural’s values, you will be expected to promote the guest experience in everything that you do. We expect you to work together as a team dedicated to hospitality.

Our Hosts are provided with an in-depth education program and, with success and commitment, have opportunities to advance and assume leadership roles.  You will report to the General Manager and will be mentored by supporting managers. 

Essential Duties and Responsibilities:

• Greet guests, guide the customer journey, resolve guest issues and properly inform guests about how our GoNatural loyalty program works
• Learn and maintain knowledge of our menu, including limited-time specials and promotions, to effectively communicate all ingredients to guests
• Prepare Eatery menu items and ensure all food meets food safety and quality standards
• Maintain knowledge of critical dietary information and demonstrate proper food handling
• Operate POS register to complete customer transactions
• Maintain cleanliness of the store, including the Eatery, the Marketplace, bathrooms, and outdoor areas. Bus and clean tables and chairs. Keep merchandise and inventory stocked

Education and Experience:

• Comfortable speaking to new people and all types of people on a regular basis; excellent communication skills
• Aspire to learn more about food, coffee, and other eating choices
• Food, restaurant, or customer service experience preferred
• A team player with a positive can-do attitude
• Quick and adaptable learner
• A knack for delivering personable customer service and a desire to make connections with guests everyday
• Accountable in upholding high standards
• Ethical, honest, trustworthy and respectful
• Must be at least 16 years of age

Physical Standards:

• Able to stand, bend, reach and lift up to 50 lbs., on occasion

What We Offer:

• Advancement Opportunities
• Employee Discount
• Medical, Dental and Vision Benefits
• Company Paid Life Insurance
• Short and Long-Term Disability
• Paid Time Off
• 401K

American Natural provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

Required qualifications:

• 16 years or older
• Legally authorized to work in the United States
• Reliable transportation to and from work
• Able to stand for duration of shift