Service Desk Analyst
Service Desk Analyst
Full-time position available at Saint Vincent College. Saint Vincent College is seeking applications for the position of Service Desk Analyst. A bachelor's degree in computer science or related field with two or more years of experience preferred in the following areas: PC and Mac Repair and Technical Support, Audio/Video Support, Help Desk Administration and Cellular/ Smartphone/ Wireless/Networking Technologies. It is desirable if candidates also possess experience with Microsoft Office Suite, Microsoft Windows Operating Systems, Linux, Mac OS and other Apple technologies. Job responsibilities will include providing support over the phone and face-to-face, in areas of both functional and technical service, along with assistance in setting up, servicing and maintaining computers, peripherals and other multimedia devices. Candidates must also possess strong analytical and excellent communication skills.
EOE