Server and Storage Architecture Supervisor

Pennsylvania Turnpike Commission   Middletown, PA   Full-time     Information Services / Technology (IT)
Posted on September 21, 2022
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Server and Storage Architecture Supervisor

Interested candidates must apply to the Server and Architecture Supervisor posting by visiting by October 4, 2022.

Posting Start Date:

September 21, 2022

Posting End Date:

October 4, 2022

Position Number:




FLSA Status:

Salaried Exempt


Information Technology

Salary Grade:


Salary Range:

$84,704.13 - $127,056.20

Employment Type:

Full Time

Reporting Location*:

TIP Building (Administrative Offices), Eastern Regional Office, Western Regional Office

Reporting Location Street:

2850 Turnpike Industrial Drive, Flinthill Road, North Center Avenue

Reporting Location City:

Middletown, King of Prussia, New Stanton

Building State:

Pennsylvania (US-PA)

Reporting Location Zip Code:

17057, 19406, 15672

Work Schedule:

Flexible Work Options


*This position may report to one of the Pennsylvania Turnpike Commission's offices: Turnpike Industrial Park Building (Middletown), Eastern Regional Office (King of Prussia) or Western Regional Office (New Stanton).


The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team.  Therefore, this position may be eligible for Flexible Work Options* such as:

  • Hybrid Work - combination of remote and in-person reporting
  • Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days
  • Staggered Work Hours - flexibility to choose from a variety of start/end times

*Some options may require completion of probationary period.  The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options. 


The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”!  Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce.  The PTC operates a 552-mile system used by 192 million vehicles a year.  Together, we are building the highway of the future.  


Job Purpose and Summary

This position is responsible for leading efforts to design and implement hybrid cloud data center solutions utilizing servers, storage, virtualization, orchestration/automation, high-availability, backup and disaster recovery systems for the Pennsylvania Turnpike Commission (PTC). Work includes developing strategies to incorporate solutions that meet the current business needs. Work is performed with considerable independence and reviewed for attainment of program goals and overall performance. Supervision is exercised over internal and external staff responsible for server and storage systems/architecture. 


Essential Functions & Responsibilities

  • Supervises, plans and organizes the staff and operations of the Server & Storage Architecture unit including performance management, delegation of work assignments and review of work product.
  • Evaluates and analyzes proposed hardware and software technology projects for alignment with the strategic enterprise technology plan, enterprise technology architecture and for potential return-on investment.
  • Manages, plans, executes and designs solutions for Server & Storage technology projects. Serves as a subject-matter expert (SME) on various other technology projects. Ensures all projects are accounted for in the Server & Storage Management Tactical Plan.
  • Develops and recommends technical specifications. Monitors and reviews work to ensure it is performed in accordance with specifications and service-level-agreements.
  • Develops, implements and ensures compliance with policies, procedures and technical standards to ensure a stable and productive technology environment is maintained.
  • Develops access and connection strategies for connecting new systems to current technology environments.
  • Supervises, plans and coordinates the design, development, testing and maintenance of assigned portions of the PTC’s Business Recovery/Continuity Plan.
  • Monitors overall performance of networks and identifies if upgrades, enhancements or new technologies are needed. Provides recommendations and justification to management. 
  • Assists with the management and tracking of the Server & Storage Management Capital and operating budget.
  • Supervises the off-hours maintenance, monitoring and support of systems that may be available to customers on a 24/7 schedule.
  • Maintains relationships with key vendors to provide troubleshooting, identify required updates and ensure training needs are met.
  • Coordinates with department staff to ensure changes are accurately reflected and communicated through the Change Review Board.
  • Maintains technical knowledge of the PTC’s server and storage environment including an in-depth understanding of future directions and technologies in the server technologies.
  • Uses situational awareness to anticipate and prevent accidents.
  • Performs related duties as required.


Education and Licenses

  • Bachelor’s degree in computer science, information systems or business administration. Equivalent combination of experience and/or education may be accepted. 
  • Possession of a valid driver’s license. Must obtain and maintain a valid Pennsylvania driver’s license within six (6) months of employment.


Minimum Experience and Abilities

  • Seven (7) years of experience in at least two (2) of the following data center or cloud technologies:
    • Microsoft Windows Server operating systems
    • Microsoft Active Directory/Active Directory Federated Services (ADFS)
    • Storage Area Networks
    • Relational Databases (Microsoft SQL preferred)
    • Cloud based infrastructure as a service (IaaS)
    • Server virtualization (VMWare Horizon preferred)
    • Enterprise Email – Microsoft Exchange/Office 365
    • System Management Software (Microsoft System Center preferred)
  • Four (4) of the years of experience must in a supervisory or project management capacity.  
    • Two (2) years in a senior-level systems administration or integration position could be considered equivalent to the supervisory/project management experience.



Position demands include frequent speaking, writing and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Position may require occasional travel and/or fieldwork with exposure to roadway traffic. Occasionally works outside of normal business hours for assigned work assignments.



Office environment with low levels of noise, adequate lighting and comfortable temperature. Occasionally exposed to equipment rooms which can be noisy, crowded, dirty and significantly cooler when compared to the office environment. Field environment may include exposure to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.



The selected candidate will be offered an exceptional benefits package which includes comprehensive medical, dental, vision and prescription coverage, along with a benefit plan for retirement.  In addition, leave programs, tuition reimbursement, employee assistance program, and alternative work schedules are available to employees.


The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.