Account Manager
Account Manager – Pittsburgh/Southern PA
The role of a Practice Development Manager is to make in person and virtual visits to sell healthcare related providers in their respective practice specialties (Dental, Vet, and selected Specialty Industries) on the benefits of Care Credit so that they will in turn drive product engagement in their practices to accomplish/exceed credit goals within an assigned territory of Pittsburgh/Southern PA.
This role requires COVID-19 vaccination unless you are granted a medical, religious or state law accommodation/exemption.
Essential Responsibilities:
-
Build strong working relationships to effectively understand and address opportunities for growing sales in within an assigned territory
-
Develop long term client relationships with physician offices, assist them to identify and capitalize on growth opportunities while satisfying customer needs and sales requirements of CareCredit
-
Engage , in person and virtually, with Office Staff and Doctors to ensure clear understanding of the CareCredit program and successfully implement action plans for increased usage of the CareCredit product
-
Lead sales strategy and manage budget for assigned territory that is part of a broader regional team
-
Make in person and virtual (tele sales) visits from a home office environment
-
Utilize identified sales strategies, including prioritization, diagnosis, and treatment during provider visits and calls to achieve results; document all activity in Salesforce
-
Maintain knowledge and understanding for all CareCredit product offerings, current rates, and compliance requirements to support the usage within the assigned market
-
Meet/exceed additional performance measurements based on provider Visit Reaction, Territory Management, Industry Segmentation, and Visit Goals
-
S Set business goals to both forecast and meet sales and credit application performance required for assigned territory
-
Assist with the commercialization of provider Point of Sale (POS) initiatives and products within assigned territory
-
Partner with industry account/product representatives, key opinion leaders, and technology experts to effectively drive adoption and utilization
-
Safely and securely manage company car and digital assets (laptop, tablet, cell phone)
-
Perform other duties, special projects, and attend industry/association trade shows as assigned
Qualifications/Requirements:
-
A minimum of 3 years sales experience including 1+ years of consultative sales experience
-
Ability to travel up to 50% of time with required overnight travel
-
This role requires COVID-19 vaccination unless you are granted a medical, religious or state law accommodation/exemption.
Desired Characteristics:
-
Ideal candidate will reside in or within 100 miles of territory (Pittsburgh/Southern PA)
-
BA or BS degree
-
Advanced computer skills including Microsoft Word, Microsoft Excel, MS PowerPoint, MS Outlook
-
Outside Sales experience
-
Virtual/Tele-Sales experience
-
Business Travel & Expense budgeting knowledge
-
Sales experience in the medical or dental industry.
-
Medical sales / marketing experience.
-
Sales experience and Account management experience within an assigned territory.
-
Experience using a CRM tool such as Salesforce
-
Private Label Credit Card and Marketing experience
-
Strong finance business/industry acumen
-
Knowledge of customer financial drivers/needs.
-
Openness to coaching and ability to learn quickly.
-
Customer focused mind set with ability to respond quickly to customer needs.
-
Exceptional interpersonal communication skills (written, oral, non-verbal)
Eligibility Requirements:
-
You must be 18 years or older
-
You must have a high school diploma or equivalent
-
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
-
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
-
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice:
-
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
-
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.
The salary range for this position is 52,000.00 – 110,000.00 USD Annual