Client Support Specialist

TryLife Center is hiring a part-time Client Support Specialist for our new office in New Kensington, located in the Salvation Army Community Center. 

General Job Description

The Client Support Specialist will provide individualized support, parenting and life skills education, and material assistance to parents with children under the age of 3.

Qualifications

• Able and willing to demonstrate personal commitment to the mission, values, and beliefs of TryLife Center in the execution of any position responsibilities
• Bachelor’s Degree in Social Work, Psychology, Education, or related field preferred. 1-2 years of professional work experience preferred
• Willing to be trained as a Real Alternatives Counselor (required upon hire)
• Adaptable, organized, and self-motivated, with strong interpersonal skills
• Proficient in Microsoft Office or Google G Suite
• Current PA Child Abuse Clearance, PA State Police Clearance, FBI Fingerprint Clearance, and completed PA Mandated Reporter Training

Schedule

• Part-time, 8-16 hours/week (additional hours may be available as the site grows)
• Daytime and evening hours available, Monday - Thursday
• Onsite

Compensation/Benefits

• Starting rate: $14.00/hour
• Accrued PTO, retirement plan, paid holidays, and paid parental leave

Duties and Responsibilities

• Client Support
  
  • Complete intake assessments
  • Provide one-on-one, individualized support and refer clients to outside services as necessary and appropriate
  • Proctor educational materials to clients
  • Facilitate support groups and/or educational seminars
  • Participate in regular supervision with the Director of Client Services

• Administrative
  • Real Alternatives: accurately enter required information into the system following each applicable client visit or session
  • Assist the Director of Client Services with training and supervising volunteer Client Assistants, as needed
  • Participate in staff and department meetings/trainings
  • Assist Director of Client Services with administrative tasks, as needed
  • Assist with inventory and transport of material assistance items between locations, as needed

If interested in this position, please email your resume and a cover letter to: clientservices@trylife.center